Helpful information

DO YOU DO HOME VISITS?

No. Our services are available in-studio only.

DO YOU DO COUPLES MASSAGE?

We often work with pairs of people on a date night or girls wekend, etc. Your sessions will be booked at the same time however, your sessions will be in seperate rooms. In our opinion, you get a better massage that way.

WHAT STYLE OF MASSAGE DO YOU OFFER?

While all of our Massage Therapists develop their own artistry, our focus as a studio is on providing therapeutic massage that relieves aches & pains and creates deep relaxation. Every session is crafted to your specific needs and pressure preferences.

WHAT ARE THE BENEFITS OF CUPPING?

We recommend Cupping for anyone who loves deep massage work, has chronic tension, or has an old injury that needs attention. Cupping works by suction and creates stretch within the connective tissue. When combined with Massage Therapy, cupping allows your MT to work more deeply faster and with less discomfort for you.

Cupping is not available with Prenatal Massage and is not recommended for anyone with acute circulatory diseases or a history of stroke or heart attack.

Please note that Cupping may leave a temporary circular mark on your skin for up to a week following treatment. (In other words, don't do cupping right before your wedding day...)

WHAT ARE THE BENEFITS OF CBD?

CBD is derived from the hemp plant and is used to reduce inflammation, relieve joint pain and muscle soreness, and to create deeper relaxation within the body. CBD does not create a "high." Our high-quality CBD oils are produced by Heart Grown Wild based in Vermont and have a light floral, earthy scent derived from plants and essential oils.

WHAT ARE THE BENEFITS OF HOT STONES?

We love adding Hot Stones to Massage Therapy sessions because the heat helps melt muscle tension and prep your body for deeper work or deeper relaxation. Unlike most other massage establishments, our Hot Stones are made from Himalayan Salt which hold their temperature perfectly and have a beautiful very slightly exfoliating texture.

Our Studio Favorite Combo is a 90 minute CBD Massage with Hot Stones... it's heavenly!!

DO YOU STILL OFFER 30 MINUTE SESSIONS?

We no longer offer 30 minute sessions as part of our regular service menu, however these sessions are available by request when scheduling by phone. To request, please contact us directly.

DO YOU SELL GIFT CERTIFICATES?

Yes! You can purchase a printable or emailable Gift Certificate HERE or you may purchase a hard copy at the studio or by phone to be mailed. Please note that there is a $2 fee for mailed GCs.


DO GIFT CERTIFICATES EXPIRE?

By MA law, Gift Certificates are valid for 7 years from the date of purchase. Gift Certificates that are more than one year old will be redeemed for the original dollar value and may be subject to a price increase.

I HAVE A GIFT CERTIFICATE FOR A SERVICE YOU NO LONGER OFFER. WHAT CAN I DO?

No problem! You may use the original dollar value of the Gift Certificate towards any service or product we currently offer.

WHAT IS YOUR CANCELLATION POLICY?

We require 24 hours notice to cancel or reschedule an appointment, otherwise full payment is applied to the credit card on file without exception. For parties of 2 or more, payment is required at the time of booking.

WHAT DO YOU DO IF A CLIENT IS SEXUALLY INAPPROPRIATE WITH A STAFF MEMBER?

As Licensed Massage Therapists, we take our craft very seriously. In the event that a client is physically or verbally sexually harassing, the session is ended immediately and the incident is reported to the Gloucester Police Department for follow-up (including contact info).

I HAVE A QUESTION OR CONCERN REGARDING A PREVIOUS SESSION, who do I contact?

For any questions or concerns related to a previous session, please contact our studio owner Gretchen Hill at gretchen@saltwatermassage.com for assistance.

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